Shipping and Returns
How do I return an Item?
Our goal is to make an exchange or refund as fair and easy as possible.
Our products are ready made. Once you receive your Christy's Panels according to the tracking number you have 7 days to put the panels back in the mail to us for a return or contact us with questions or adjustments. If we have altered the panels for your window, they are yours to keep and no returns can be made. If something seems incorrect, contact us as soon as you discover the issue and we will make every effort to correct it to your satisfaction. We want all of our clients to be excited about their drapes. We make every effort to see that your order is shipped out within 1 to 2 business days. If there is a hurry or a special request, please don't hesitate to contact us. We cannot ship to a P.O. Box #.
Fabric Samples We are a big fan of seeing the entire panel as opposed to a little piece but we do offer fabric swatches and they will be mailed out within 2 business days. We cannot ship to a P.O. Box #.